The agreement was signed by Mr. Dulakith Jayasinghe, Director of Center for Open and Distance Learning of Sabaragamuwa University, and Dr. Jehan Perara, Executive Director of NPC. NPC will sign a similar agreement with the University of Ruhuna next month to enable the universities to commence the course by mid January. The course focuses on improving efficiency as well as effectiveness of service delivery of government institutions by creating a friendly interface between front line government officers and their service receivers.